Fix: Logitech Gaming Software not Detecting g27

If you are using the Logitech G27 driving wheel on Windows 10, or at least trying to use it, then you might experience the issue of Logitech G27 not getting recognized. This problem can happen to other Windows users as well but it is mostly common among the Windows 10 users.  Basically, your Logitech G27 racing wheel won’t be recognized by the Windows. Instead, the system will most likely detect some other wheel. This will prevent you from selecting and using the Logitech G27 in your games. For some users, the wG27 wheel might be recognized by the Windows properly but it won’t be recognized by the games or one of the games. Most games will give an error like “No controller detected”.

The problem is caused by a bug/problem with the Windows 10 update. That is why you might notice that the problem started after installing a Windows 10 update. If you didn’t update the Windows or you aren’t using the Windows 10 then the issue might be caused by corrupt drivers or corrupt files.

Method 1: Update G27 Drivers

The first thing you need to do is to update the drivers for G27. Even if you have already downloaded and tried to install the drivers, follow the steps given in this method. This method updates the drivers in a different way and it has worked for a lot of users.

Here are the steps for updating Logitech G27 drivers

Note: Due to the unavailability of the hardware, the screenshots will have a microphone instead of a G27. However, this shouldn’t be a problem because the steps are the same for both devices.

  1. Hold Windows key and press R
  2. Type control panel and press Enter

  1. Click View devices and printers

  1. Locate your G27 racing wheel
  2. Right click G27 racing wheel and select Properties

  1. Select Hardware tab
  2. Select your G27 racing wheel (it might have a different name) from device functions section and click Properties (from Device function summary section)

  1. A new window will open. Click Change settings It should in the General tab. Click Yes if the system asks for permission

  1. Click Driver tab
  2. Click Update Driver…

  1. Click Browse my computer for driver software

  1. Select the option Let me pick from a list of device drivers on computer

  1. Select USB Input Device from the Model section
  2. Click Next and wait for it to update the driver

You should be good to go once the process is finished. The G27 racing wheel should work as expected.

Note: If you experience the same issue after and other Windows 10 update then simply repeat this process and it should work.

Method 2: Reinstall Profiler and Drivers

Uninstalling the Profiler as well as the drivers and then reinstalling both of these has resolved the issue for multiple users as well. So, here are the steps for uninstalling and then reinstalling the profile and drivers.

Note: Unplug your controller before following the steps given below.

  1. Hold Windows key and press R
  2. Type devmgmt.msc and press Enter

  1. Double click Human Interface, Other Devices and Universal Serial Bus controller. Right click and select Uninstall for any Logitech drivers you see there. Repeat this for all Logitech G27 related drivers.

  1. Once done, close the device manager
  2. Hold Windows key and press R
  3. Type appwiz.cpl and press Enter

  1. Locate the Logitech Profiler and select it. Click Uninstall and follow any additional on-screen instructions.
  2. Reboot

Once the system is rebooted, install the Logitech Profiler again. Install the latest drivers for Logitech as well. Reboot again and check if the issue is resolved or not.

Method 3: Reinstall Drrivers and Profiler (Alternative)

If the method 2 didn’t work for you then try this.

  1. Plug in the wheel
  2. Hold Windows key and press R
  3. Type devmgmt.msc and press Enter

  1. Double click Human Interface, Other Devices and Universal Serial Bus controller. Right click and select Uninstall for any Logitech drivers you see there. Repeat this for all Logitech G27 related drivers. Note: Do not forget to check the option Delete the driver software for this device.

  1. Once done, close the device manager
  2. Unplug the wheel
  3. Hold Windows key and press R
  4. Type appwiz.cpl and press Enter

  1. Locate the Logitech Profiler and select it. Click Uninstall and follow any additional on-screen instructions.
  2. Click here and download the latest version of the drivers. Install the drivers
  3. Once done, the software installation should ask you to plug in the wheel. If you don’t see a message like that then that means the installation is using the older version of drivers. Repeat this process to make sure you have uninstalled the drivers and the Profiler.
  4. Insert the G27 wheel when the installation asks you to.
  5. Now, when the Profiler opens, click Device

  1. Select Default Device
  2. You should be able to see the G27 wheel in there. Simply select it and proceed.

Once done, the problem should be resolved.

Method 3: Remove Ghost Devices and Reinstall Logitech Gaming Software

Removing the ghost devices from the device manager and then reinstalling the Logitech Gaming Software has resolved the issue for a lot of users. Follow the steps given below to remove the ghost devices and reinstall the Logitech Gaming Software.

  1. Press Windows key once
  2. Type command prompt in the Start Search box
  3. Right click Command Prompt from the search results and select Run as administrator

  1. Type set devmgr_show_nonpresent_devices=1 and press Enter
  2. Type devgmgmt.msc and press Enter. This will open up the Device Manager

  1. Click View from the top menu bar of Device Manager
  2. Select Show Hidden devices

  1. Double click Human Interface
  2. Double click Device Universal Serial Bus Controllers
  3. Now look under both Human Interface and Device Universal Bus Controllers. If you see any greyed out entries then right click the greyed entry and select Uninstall. Repeat this for every greyed out entry you find.

  1. Once done, close the device manager
  2. Hold Windows key and press R
  3. Type appwiz.cpl and press Enter

  1. Locate the Logitech Gaming Software and select it. Click Uninstall
  2. Close all the windows
  3. Hold Windows key and press R
  4. Type msconfig and press Enter

  1. Select the Services tab
  2. Check the option Hide all Microsoft services
  3. Click Disable all

  1. Click Apply then select Ok

  1. Reboot
  2. Reinstall the Logitech Gaming Software once the system reboots
  3. Now connect the G27 racing wheel and check if the profiler is detecting it or not. It should detect it and your racing wheel should be working fine now
  4. Hold Windows key and press R
  5. Type msconfig and press Enter

  1. Select the Services tab
  2. Check the option Hide all Microsoft services
  3. Click Enable all

  1. Click Apply then select Ok
  2. Reboot

The wheel should work just fine one the reboot completes.

Method 4: Roll back Updates

If you are on Windows 10 and you are sure that the problem started after the Windows update then you have the choice of rolling back to previous builds. This will allow you to undo the Windows update and, therefore, resolve this issue. Here are the steps to roll back to a previous build.

  1. Hold Windows key and press I
  2. Select Update & Security

  1. Select Recovery from the left pane
  2. Click Get Started from the section name Get back to an earlier build. Follow any additional on-screen instructions.

Once done, your Windows update should be uninstalled. Check if it has resolved the issue for you. If it has resolved the issue for you and you don’t want Windows to update again then follow the steps given below

  1. Hold Windows key and press R
  2. Type services.msc and press Enter

  1. Locate Windows Update and double click it

  1. Select Disabled from the drop down menu in Startup section

  1. Click Stop from the Service Status section if the Service Status is running
  2. Click Apply then select Ok

This should prevent any future Windows updates to install automatically. Note: We do not recommend this because Windows updates are crucial for a system’s safety. You can enable the Windows updates by repeating the same steps given above and simply selecting the Automatic from the drop down menu in Start up type.

Method 5: Check Steam Settings

If you are experiencing issues with making G27 work with a specific game or with multiple games and you have steam installed on the system then the issue might be with steam. Some users were experiencing the issue that their wheel was recognized by the Windows but it wasn’t getting recognized by the games. Follow the steps given below if you have this issue

  1. Open Steam app
  2. Click Steam from the top left corner
  3. Select Settings

  1. Select Controller from the left pane
  2. Click the option General Control Settings

  1. Uncheck the option Generic Gamepad Configuration Support

Once done, you should be good to go.

Method 6: Change USB Port

Try to change the USB port for the G27 wheel and check if that works for you. A lot of users solved the issue by changing the USB port. Although it’s not confirm but the G27 wheLogitech G27 not getting recognizedel might not be compatible with USB 3.0.

 

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